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Privacy & Policy

Privacy Policy

Last Updated: 27 December 2025

Welcome to Chutkee.com (“Chutkee”, “we”, “our”, “us”).
Your privacy is important to us, and we are committed to protecting the personal information of users who access or use our website, mobile application, and services (collectively, the “Platform”).

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use Chutkee.com.

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Mobile number

  • Email address

  • Location / address

  • Profile details

  • Business details (for service partners)

  • Government-issued identification (if required for verification)

b) Non-Personal Information

  • Device information

  • Browser type

  • IP address

  • Operating system

  • Usage data and interaction with the Platform

c) Transaction Information

  • Booking details

  • Payment status (we do not store card or UPI details)

  • Service history and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage user accounts

  • To verify identity and prevent fraud

  • To enable bookings and service requests

  • To connect customers with service partners

  • To process payments and refunds

  • To improve platform functionality and user experience

  • To communicate updates, offers, and support

  • To comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared only with:

  • Service partners (salon, spa, food, club, etc.) for fulfilling bookings

  • Payment gateway providers for secure transactions

  • Legal or regulatory authorities when required by law

  • Technology and analytics partners for platform improvement

All third parties are required to maintain confidentiality and data security.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, misuse, loss, or alteration.

However, no system is 100% secure. You acknowledge that data transmission over the internet involves inherent risks.

5. User Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • Providing accurate and updated information

  • Not misusing the Platform or violating applicable laws

Chutkee shall not be liable for unauthorized access caused due to user negligence.

6. Cookies and Tracking Technologies

Chutkee may use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic and usage patterns

  • Personalize user experience

You can control cookie preferences through your browser settings.

7. Account Suspension or Termination

We reserve the right to suspend or terminate accounts that:

  • Provide false or misleading information

  • Violate our Terms & Conditions

  • Engage in fraudulent or unlawful activities

Blocked users may lose access to services without prior notice.

8. Data Retention

We retain your information only for as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

Once no longer required, data is securely deleted or anonymized.

9. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or update

  • Request deletion (subject to legal requirements)

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our Platform may contain links to third-party websites.
Chutkee is not responsible for the privacy practices or content of such external sites.

11. Children’s Privacy

Chutkee does not knowingly collect personal data from individuals under the age of 18.
If such data is discovered, it will be deleted immediately.

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on the Platform.

Users are encouraged to review this policy periodically.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Chutkee.com
📧 Email: support@chutkee.com
📞 Customer Care: [Insert Number]
🌐 Website: www.chutkee.com

;
Privacy & Policy

Privacy Policy

Last Updated: 27 December 2025

Welcome to Chutkee.com (“Chutkee”, “we”, “our”, “us”).
Your privacy is important to us, and we are committed to protecting the personal information of users who access or use our website, mobile application, and services (collectively, the “Platform”).

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you use Chutkee.com.

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Mobile number

  • Email address

  • Location / address

  • Profile details

  • Business details (for service partners)

  • Government-issued identification (if required for verification)

b) Non-Personal Information

  • Device information

  • Browser type

  • IP address

  • Operating system

  • Usage data and interaction with the Platform

c) Transaction Information

  • Booking details

  • Payment status (we do not store card or UPI details)

  • Service history and preferences

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage user accounts

  • To verify identity and prevent fraud

  • To enable bookings and service requests

  • To connect customers with service partners

  • To process payments and refunds

  • To improve platform functionality and user experience

  • To communicate updates, offers, and support

  • To comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared only with:

  • Service partners (salon, spa, food, club, etc.) for fulfilling bookings

  • Payment gateway providers for secure transactions

  • Legal or regulatory authorities when required by law

  • Technology and analytics partners for platform improvement

All third parties are required to maintain confidentiality and data security.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, misuse, loss, or alteration.

However, no system is 100% secure. You acknowledge that data transmission over the internet involves inherent risks.

5. User Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • Providing accurate and updated information

  • Not misusing the Platform or violating applicable laws

Chutkee shall not be liable for unauthorized access caused due to user negligence.

6. Cookies and Tracking Technologies

Chutkee may use cookies and similar technologies to:

  • Improve website performance

  • Analyze traffic and usage patterns

  • Personalize user experience

You can control cookie preferences through your browser settings.

7. Account Suspension or Termination

We reserve the right to suspend or terminate accounts that:

  • Provide false or misleading information

  • Violate our Terms & Conditions

  • Engage in fraudulent or unlawful activities

Blocked users may lose access to services without prior notice.

8. Data Retention

We retain your information only for as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

Once no longer required, data is securely deleted or anonymized.

9. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or update

  • Request deletion (subject to legal requirements)

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

10. Third-Party Links

Our Platform may contain links to third-party websites.
Chutkee is not responsible for the privacy practices or content of such external sites.

11. Children’s Privacy

Chutkee does not knowingly collect personal data from individuals under the age of 18.
If such data is discovered, it will be deleted immediately.

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on the Platform.

Users are encouraged to review this policy periodically.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Chutkee.com
📧 Email: support@chutkee.com
📞 Customer Care: [Insert Number]
🌐 Website: www.chutkee.com